Frequently Asked Questions (FAQ) – AÉRfryPRO
Our sprays are shipped in shock-resistant packaging with clear labeling according to dangerous goods regulations (LQ label) to ensure safe delivery.
Please send us photos of the product and packaging immediately to info@aerfrypro.com . We will arrange a replacement or refund quickly and easily.
No, we currently only offer residential delivery. For special requests or custom deliveries, please contact us directly at info@aerfrypro.com .
Yes – our sprays are specially formulated for use in air fryers. They are free of chemical propellants, won't damage non-stick coatings, and won't leave residue. The oils used are heat-resistant and retain their stability even at high temperatures.
All AÉRfryPRO products are manufactured in Europe. Our oils and packaging come from European suppliers who meet the highest standards in food safety, sustainability, and processing quality. We consciously support local production and focus on short supply chains.
Yes, you can return your order within 30 days of receipt, provided the product is unopened, unused, and the tamper-evident seal is intact. Return shipping costs are the responsibility of the buyer. Please see our Return Policy for details.
Our sprays are classified as UN1950, Class 2.2 and are considered dangerous goods in limited quantities. For returns, please note the following:
- If possible, use the original packaging in which the item was delivered.
- Alternatively, use a double-walled cardboard box that is shockproof and padded.
- Attach a “Limited Quantity” diamond label (5 × 5 cm) on the outside.
- You can download and print such a label from an ADR or EU-compliant website.
Please ensure that the item is securely packaged and appropriately labeled to ensure proper return.
Shipping costs
Germany & Austria
- 1 can → €2.99 shipping
- 2 cans → Free shipping
Rest of the EU:
- 1 can → €7.99 shipping
- 2 cans → €3.99 shipping
- From 3 cans → Free shipping
Delivery time: 2–4 working days with GLS